As winter draws near, the NHS is bracing for another round of increased demand, particularly in the Emergency Department (ED). With a rise in respiratory illnesses and the ongoing effects of the pandemic, this winter could be especially tough. It’s time for innovative solutions like PatientCheck.in, a digital self check-in tool, to help ease some of the pressures we face.
The Winter Strain
Every year, Emergency Departments become overwhelmed, leading to longer wait times and exhausted staff. Compounding the problem are staffing shortages and an aging population with complex health needs. Many patients arrive at the ED with issues that could be addressed elsewhere, stretching resources even thinner.
Digital solutions can streamline processes, enhance the patient experience, and improve overall healthcare outcomes when we need them most.
How PatientCheck.in Helps Hospitals to Cope
PatientCheck.in offers several key benefits to tackle these winter challenges:
Smarter Triage: With self check-in, Emergency Departments can prioritise patients based on how urgent their needs are. This means quicker care for those who need it most, while guiding less urgent cases to more suitable options.
Better Resource Use: Real-time data on ED attendance can help hospitals manage resources more effectively. This means better staff allocation, better queue management and the ability to pre-empt flow problems (due to high acuity patients coming through the door) before they hit.
Improved Patient Experience: A digital check-in can reduce stress for patients and their families by providing clear information on wait times and treatment options. This leads to higher satisfaction even in busy environments and reduced incidences of aggression directed toward staff and other patients.
Reduced Administrative Workload for Staff: Automating the check-in process allows healthcare professionals to focus more on patient care rather than typing notes, helping to reduce burnout and maintain engagement with patients.
Why Now?
Implementing PatientCheck.in isn’t just about efficiency; it’s about evolving our approach to healthcare during peak times. The current winter pressures make this a perfect moment for change. Implementation takes just a few weeks and benefits are realised immediately. While there may be concerns about the costs of new technology, the benefits—like shorter wait times, better patient outcomes, and improved staff morale—far outweigh the small initial investment. Patientcheck.in also qualifies as an NHS CIP. Contact our team at Info@Streamwave.ai for a quote.
