The NHS Long Term Plan described giving staff the support they need to continue delivering the best possible care, including new technology to improve efficiency. However, with increasing patient numbers and limited resources, NHS staff are experiencing severe burnout and low morale. This not only impacts wellbeing but also compromises the care provided to patients. It’s crucial that we recognise this crisis and implement effective support systems—one promising solution lies in the implementation of labour-saving technology
like PatientCheck.in.
The Reality of Burnout
in Emergency Departments
Emergency Departments are the frontline of healthcare, dealing with life-and-death situations. The demand for services has surged, partly due to an aging population and the residual effects of the pandemic. Staff are working long hours under immense pressure, facing not only physical exhaustion but also emotional fatigue. Reports of increased absenteeism, high turnover rates, and early retirements illustrate a workforce in distress.
The Role of PatientCheck.in
Innovative solutions like PatientCheck.in vastly reduce the administration burden on ED staff. By enabling patients to check themselves in and submit assessment information via their smartphone, Patientcheck.in reduces the note-typing workload on staff. Patientcheck.in generates standardised and clear documentation –sent directly to the patient record – in an easy-to-read format, making life easier for tired eyes.
Additionally with in-built critical illness flagging, Patientcheck.in can alert clinicians to high risk patients, providing a safety net for fatigued triage staff. Patientcheck.in saves time, improves safety and enables staff to focus on patient care rather than administration, thereby enhancing productivity and job satisfaction.
Support Beyond Technology
While tools like PatientCheck.in allow digital technology to take workload away from staff, we must also consider holistic approaches to support our teams. These can include:
Mental Health Resources: Providing access to counselling and mental health services is vital. Regular mental health check-ins can become part of team culture helping staff to discuss challenges with team mates, and seek help without stigma.
Flexible Working Arrangements: management support is critical for a health workforce. Offering flexible shifts and ensuring adequate rest periods can help staff manage their workload better.
Recognition and Appreciation: Acknowledging hard work and dedication can significantly boost morale. Simple gestures of appreciation go a long way in making staff feel valued.
Professional Development Opportunities: Investing in training and development can empower staff, making them feel more competent and engaged in their roles.
Conclusion
We must prioritise the well-being of our healthcare professionals, recognising that their mental and emotional health directly impacts patient care. By implementing supportive measures and leveraging innovative solutions like PatientCheck.in, we can create a healthier, more resilient workforce. This is not just an investment in staff—it’s an investment in the future of healthcare itself.
